Salon cancellation and lateness policy 

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Simply beauty  understands that sometimes schedules change and therefore requests at least 24 hours notice when cancelling or rescheduling your appointment. A deposit is required to hold your appointment. Appointments cancelled within 24 hours or for which clients are a “No- Show” for will incur a charge of 50% of the service amount.

Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 50% of the service scheduled.

Salon values your time and feels that it is fair to honour the same policies we hold to our clients. Should Simply beauty need to cancel on a client due to unsafe weather conditions, power outages, sickness or other unforeseen events with less than 24 hours notice we will honour 50% off your next identical service and do all we can to reschedule your appointment in a timely manner.

Here at Simply beauty we understand that accidents and emergencies happen that prevent 24 hour notice for cancelling or rescheduling your appointment. If this is the case, please contact the salon.

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If you have any questions regarding our policies please give us a call at 07557642617 or contact through the email section on the website .

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Thank you for booking your service with Simply beauty, we can’t wait to pamper you!